Company
We believe that aging is a natural and beautiful part of life, and our pro-aging skincare products reflect this belief.
We offer a range of other pro-aging skincare products that are specifically formulated to address the unique concerns of mature skin. Our goal is to help our customers feel confident and beautiful at every age by providing them with high-quality, effective skincare solutions.
But we’re not just about skincare – we’re also about giving back to those in need. That’s why we have a mission to provide personal hygiene, cosmetics, and beauty products to non-profit organizations that serve women and families overcoming abuse, addiction, homelessness, and poverty. Our goal is to help restore hope and dignity in their lives through the power of self-care.
We are committed to providing a personalized skincare experience to our customers and offering exceptional customer service. Our team of skincare experts is always available to answer questions and offer personalized recommendations based on each customer’s unique needs and concerns.
Whether you’re just starting your skincare journey or you’re looking for solutions to specific concerns, Secret Beauty Club has something for everyone. We hope you’ll join us on our mission to celebrate the beauty of aging and help our customers feel confident and radiant at every stage of life, all while supporting a brand that gives back to those in need.
Our products are made with clean, clinically-proven, high-quality ingredients that nourish your skin. So whether you’re looking to improve the skin’s texture, smoothness, or moisture, we have created straightforward and effective formulas to help you with all of your skin’s needs.
If you purchase one of our products, you’ll receive a free consultation with a beauty esthetician so they can guide you through your skincare journey.
Professional Discounts: We love working with makeup artists and beauty professionals. To keep your beauty bag stocked, please contact us at help@secretbeautyclub.com for more information and how to work with us.
Product Information
Good news! We are happy to share that our products are ideal for all skin types, including Normal, Dry, Oily, Combination, and Sensitive.
No, we don’t test on animals.
Please store your products at room temperature (avoid extreme heat) and out of sunlight for optimal freshness.
Orders
We can’t wait for you to get your hands on the products! You will receive an email with tracking once your order ships. You can follow the tracking for your most up-to-date order status. If you still have questions, please contact us at help@secrebeautyclub.com.
Don’t worry. We can help! Once you enter an order, that specific order cannot be changed or canceled. If you have ordered something in error, simply send it back to us (return guidelines here) for a refund. If you forgot to include something in your first order, please enter it in a new order. If you still have questions, please contact us at help@secrebeautyclub.com.
Our promo codes are case-sensitive, so please ensure you have entered the code exactly as it appears. If that still does not work and the promotion is still in the reasonable timeframe, please reach out to help@secrebeautyclub.com.
Shipping and Handling
We offer the following shipping options:
- Standard Shipping (FREE) – Delivery usually within 3 to 7 business days
- Expedited Shipping ($4.95) – Delivery usually within two business days
- Priority Shipping ($9.95) – Delivery usually within one business day
(Business days are Monday-Friday. Public holidays excluded. All delivery timeframes are an estimate only.)
Your order may be subject to customs clearance procedures, which may cause delays beyond the above-mentioned delivery estimates. This may result in your order being rejected at customs. In addition, your order may also be subject to import duties and taxes, which are assessed once the shipment reaches your country. Secret Beauty Club is not responsible for any custom clearance charges or delivery delays; you should contact your local postal provider for more information.
I would love to receive deeply discounted products for review. Where do I sign up?
We host promotions from time to time, offering deeply discounted products for your honest and unbiased opinion. Make sure to join our mailing list, so you hear about upcoming promotions!
Don’t stress- we will help! First, check your tracking to see when it is expected to arrive. If it is still in transit, please allow more time for delivery. Any other issues, please contact us at: help@secrebeautyclub.com
Returns and Exchanges
To complete your return, we require a receipt or proof of purchase. Once your return is received and inspected, we will email you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a certain amount of days.
We will replace your items if they are defective or damaged. If you need help with damaged or faulty items, email us at help@secrebeautyclub.com.
Contact Information
You can reach out to us with all press inquiries at pr@secretbeautyclub.com.
You can reach out to us with all social media or influencer contact at pr@secretbeautyclub.com.
You can reach out to us at help@secretbeautyclub.com.
Wholesale
Shop Secret Beauty Club online! We’ve partnered with Faire to sell our wholesale products online. Join Faire today to shop our line and get $200 off and one year of free shipping.
Afterpay
Installments with Afterpay is a service that allows you to make purchases now and pay for them in four payments made every two weeks without any interest.
Simply shop online, add items to your shopping bag, and check out as usual. At the checkout, choose Installments with Afterpay as your payment method. First-time customers will need to register with Afterpay and provide payment details. Then, as usual, returning customers simply log in to make their purchases. It’s that easy!
Please note that all items in your shopping bag must be eligible for Installments with Afterpay. A minimum purchase amount of $100 applies for orders with Afterpay, and you must meet additional eligibility requirements to qualify.
All customers are required to make their first payment at the time of purchase, with the remaining three payments deducted every two weeks from your chosen payment method. If you decide to make additional payments before your scheduled pay dates, you may do so through your Afterpay account.
You can log in to your Afterpay account to view your payment schedule and make a payment before the due date if you choose to do so.
If you would like to know more about Afterpay, visit the Afterpay website www.afterpay.com for a comprehensive list of FAQs, Terms, Installment Agreement as well as Afterpay’s Privacy Policy which can be found at https://www.afterpay.com/privacy-policy
If you have any questions about your Afterpay account, please contact Afterpay directly via a web form found here.