Company
As we age, we go through different stages of beauty. Each stage brings essential needs to keep skin healthy, radiant, and hydrated. Secret Beauty Club focuses on ensuring all stages of beauty are taken care of, knowing that this skincare is essential to self-care. We have formulated products based on the latest scientific knowledge and research to include ingredients that deliver real and visible results.
Our products are made with clean, clinically-proven, high-quality ingredients that nourish your skin. So whether you’re looking to improve the skin’s texture, smoothness, or moisture, we have created straightforward and effective formulas to help you with all of your skin’s needs.
If you purchase one of our products, you’ll receive a free consultation with a beauty esthetician so they can guide you through your skincare journey.
Professional Discounts: We love working with makeup artists and beauty professionals. To keep your beauty bag stocked, please contact us at help@secretbeautyclub.com for more information and how to work with us.
Product Information
Good news! We are happy to share that our products are ideal for all skin types, including Normal, Dry, Oily, Combination, and Sensitive.
No, we don’t test on animals.
Please store your products at room temperature (avoid extreme heat) and out of sunlight for optimal freshness.
Orders
Please take a look at our stockists.
The charge will go through once your order ships.
Please check to make sure you entered all of your information correctly. If that does not work, we suggest checking with your bank or card provider.
Shipping and Handling
We offer the following shipping options:
- Standard Shipping (FREE) – Delivery usually within 3 to 7 business days
- Expedited Shipping ($4.95) – Delivery usually within two business days
- Priority Shipping ($9.95) – Delivery usually within one business day
(Business days are Monday-Friday. Public holidays excluded. All delivery timeframes are an estimate only.)
Your order may be subject to customs clearance procedures, which may cause delays beyond the above-mentioned delivery estimates. This may result in your order being rejected at customs. In addition, your order may also be subject to import duties and taxes, which are assessed once the shipment reaches your country. Secret Beauty Club is not responsible for any custom clearance charges or delivery delays; you should contact your local postal provider for more information.
I would love to receive deeply discounted products for review. Where do I sign up?
We host promotions from time to time, offering deeply discounted products for your honest and unbiased opinion. Make sure to join our mailing list, so you hear about upcoming promotions!
We are eager for you to receive the products too! But please note we handle all orders with care. After your order is placed, please allow several days to ship. Delivery timing depends on your distance from our fulfillment center. You can keep tabs on its travel by checking your tracking number – which we send to you once your order ships.
Returns and Exchanges
To complete your return, we require a receipt or proof of purchase. Once your return is received and inspected, we will email you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a certain amount of days.
We will replace your items if they are defective or damaged. If you need help with damaged or faulty items, email us at help@secrebeautyclub.com.
Contact Information
You can reach out to us with all press inquiries at pr@secretbeautyclub.com.
Wholesale
Shop Secret Beauty Club online! We’ve partnered with Faire to sell our wholesale products online. Join Faire today to shop our line and get $200 off and one year of free shipping.
Afterpay
Installments with Afterpay is a service that allows you to make purchases now and pay for them in four payments made every two weeks without any interest.
Simply shop online, add items to your shopping bag, and check out as usual. At the checkout, choose Installments with Afterpay as your payment method. First-time customers will need to register with Afterpay and provide payment details. Then, as usual, returning customers simply log in to make their purchases. It’s that easy!
Please note that all items in your shopping bag must be eligible for Installments with Afterpay. A minimum purchase amount of $100 applies for orders with Afterpay, and you must meet additional eligibility requirements to qualify.
All customers are required to make their first payment at the time of purchase, with the remaining three payments deducted every two weeks from your chosen payment method. If you decide to make additional payments before your scheduled pay dates, you may do so through your Afterpay account.
You can log in to your Afterpay account to view your payment schedule and make a payment before the due date if you choose to do so.
If you have any questions about your Afterpay account, please contact Afterpay directly via a web form found here.